Family Electrician Ashmore FAQs

We give you clear pricing before we start, so you always know the cost before any work begins. Nothing is hidden and nothing gets added later. Options are discussed with your technician on site once they have had a proper look, so you decide with the full picture in front of you.

It depends on the job. A power point costs less than a full switchboard upgrade, which is why we assess the work first rather than guess a figure over the phone. You get clear pricing before we start, with no hourly surprises and no vague estimates to worry about later.

We assess the job on site, explain what is involved in plain language, and give you clear pricing before we start. Options are discussed with your technician so you understand exactly what you are paying for, with no pressure to say yes on the spot and no hidden extras afterwards.

You pay once the job is done and you are happy with the work, based on the clear price agreed with your technician on site before we start. There are no deposits chasing you and no surprise line items added to the invoice afterwards.

Yes. We hold Electrical Licence #83326 and our team are Accredited Master Electricians, fully licensed and insured for residential and commercial work. Every job across Ashmore is completed to the AS/NZS 3000 Wiring Rules and left safe, from a small repair to a full switchboard upgrade.

Yes. In Queensland, adding or moving power points is licensed electrical work, not a legal DIY job, no matter how simple it looks. It is about keeping your family safe, not just ticking a box. Our general electrical team handles it properly and leaves the circuit tested and compliant.

Yes. We are fully licensed and insured, and every job is backed by our workmanship guarantee. If something is not right after we leave, we come back and sort it at no extra cost to you. That guarantee applies across everything we do, big or small.

No. A burnt outlet, a hot switch plate, or a point that crackles when you plug something in is a warning sign, not a nuisance. Switch off the circuit at the switchboard and call us straight away. Leaving it running can mean real fire risk, especially overnight.

We offer same-day and emergency service across Ashmore and often get there within the hour for genuine emergencies. Same-day service is offered where availability allows, so calling early in the day gives you the best chance of a technician before evening. Call us and we will talk timing through.

Yes, same-day service where availability allows. The earlier in the day you call, the better the odds of getting a technician out before evening. You still get clear pricing before we start, whether it is a same-day booking or a scheduled job.

Yes. For urgent, unsafe faults such as a burning smell, sparking outlets, or a tripped circuit breaker that will not reset, call us straight away rather than waiting to see if it settles down. Do not wait on something that could be dangerous, day or night.

We assess your existing board, replace old fuses with modern safety switches, and bring everything up to the current AS/NZS 3000 standard. Many original 1980s and 90s Ashmore estate homes need this to safely handle pool and air conditioning loads. See our switchboard upgrades service for the full picture.

Yes. Power points, downlights, LED upgrades and outdoor lighting are everyday jobs for our team across Ashmore, from a single extra point to a full room rewire. Our light installation service fits it cleanly and safely, exactly where you need it, with the load properly balanced.

Yes. We install home EV chargers on Ashmore properties and make sure your switchboard can handle the extra load, rather than just bolting a charger on. We size the circuit properly and check the whole board first. Ask about our EV charger installation service.

Yes. Pools are common on the larger Ashmore estate blocks, and each pool or spa needs its own dedicated, RCD-protected and bonded circuit installed to standard. We make sure the whole setup is safe, compliant and ready for summer.

Yes. Common for homes from the suburb's 1980s and 90s estate era. Our safety inspections check the switchboard, safety switches, wiring and smoke alarms, and give you a clear picture of what needs sorting, whether you are buying, selling or renting the place out.

Yes, Ashmore and the surrounding Gold Coast suburbs. Alongside Ashmore we regularly work in Benowa, Bundall, Southport, Arundel and Carrara, all with the same licensed, local service and clear pricing before we start.

Many Ashmore homes date from the 1980s and 90s estate boom, and their original boards were never built for today's pool and air conditioning loads on a hot afternoon. Push that through Gold Coast storm season and safety switches let go more often. A switchboard upgrade fixes the root cause, not just the symptom.

Many older Ashmore homes still run boards without modern safety switches on every circuit, and added pool and air conditioning load makes it worse. We will check it, explain what we find in plain language, and let you know exactly what needs sorting.